Get in Touch With Us
We cover a fast-moving corner of the gaming world, and readers often have questions that go beyond what a review page can answer — from how a specific site's Sweeps Coins redemption works to whether a new platform has launched in their state. This page explains how to reach us and what we can help with.
How to Contact Our Team
The best way to reach us is by email at [email protected]. We read every message personally, and while we cannot guarantee a same-day reply, we aim to get back to you within a few working days. Telling us upfront what your message is about — a correction, a question about a specific operator, or general feedback — helps us route it to the right person faster.
What We Can Help With
- Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the no-purchase-necessary entry method works, or what to expect from identity verification before a prize redemption.
- State availability questions — if you are unsure whether a platform we cover currently serves your state, we can point you to where to check, though we always recommend confirming directly with the operator since eligibility can change.
- Corrections — sweepstakes casino offers, eligible states, and terms change often. If something on our site looks out of date, please tell us so we can review it.
- Feedback on our reviews — if you have used a platform we cover and want to share your experience, we welcome that input, though we do not accept payment in exchange for changing a ranking.
- Partnership or editorial enquiries — if you represent a sweepstakes or social casino operator and want to discuss coverage, introduce yourself and outline what you have in mind.
What We Cannot Do
We are an independent comparison and review site, not a customer support desk for the operators we cover. If you have an issue with an account, a redemption, or a payment on a specific platform, that platform's own support team is best placed to help — we can point you toward general information, but we cannot access anyone's account or resolve individual disputes.
We also cannot provide legal advice about whether a particular sweepstakes casino is permitted in your state. Availability varies by state, some jurisdictions restrict or prohibit this model, and operators frequently update their own eligibility lists. If you have questions about your specific situation, we recommend checking the operator's terms and, where needed, speaking with a legal professional familiar with your state's rules.
Responsible Play
If you or someone you know is concerned about their play habits, please mention this in your message. While sweepstakes casinos operate on a different model than traditional real-money gambling, the games themselves involve chance, and we take questions about healthy play seriously. We can point you toward general resources, though we are not a crisis support service.
Before You Reach Out
Many common questions about how the rankings on this site work, or about specific operators, are already addressed in our reviews. If you are looking for a broader comparison of options, our guide to trusted casinos beyond GamStop restrictions covers a related area that some readers find useful. Checking existing coverage first can sometimes get you an answer faster than waiting for a reply.
A Note on Accuracy
We rely on reader feedback as part of keeping our content accurate. Offers, welcome bonuses, and state eligibility for the platforms listed on this site — including Spinblitz, Casino.Click, Free Spins, SplashCoins, Crown Coins, Lucky.me, Spree, Crash Duel, Mr Goodwin, and FortuneWheelz — can change without notice. If you notice a discrepancy between what we have published and what an operator currently offers, we would rather hear about it and correct it than leave outdated information standing.
Thank you for taking the time to get in touch. Real people read every message that comes through, and we appreciate readers who help us keep this site useful and current.